How Long does embroidery take?
After uploading and submitting your order we will process and digitize your logo. Embroidery will typically take 3-5 business days to complete.
How much does logo embroidery cost?
Logo setup is a one-time fee of $75. Logo embroidery is a standard $18 per jacket.
Can you match my logo's colors?
With over 200 thread color options we will do our best to color-match your logo.
whEN will I get my embroidery proofs?
We will send embroidery proofs for all new logos, first-time orders, and logo or embroidery adjustments placed online within 3 business days. Please double-check your e-mail including junk mail if you have not heard from us.
I got a proof, now what?
Once you have received a logo or embroidery proof, you must respond with approval or if you'd like adjustments. If we do not hear from you within a week of sending embroidery proofs we will push your order into production.
How do I customize a jacket with embroidery?
Please refer to our step-by-step Customization Tool Guide if you have any issues or questions with embroidery
My embroidered jacket doesn't fit...
Unfortunately, Clement Design USA® cannot accept returns if a product has been embroidered or shows signs of use including, but not limited to, embroidery/personalization, alterations, damage, laundering, odors, stains, or other markings. Learn More